Internet of Things (IoT), data labs, open source, Teradata Unified Data Architecture ™ – all of which evoke thoughts of innovation, pushing the limits of analytics and data with cutting edge access to actionable insights. And Enedis is doing it all.
As a neutral Distribution System Operator (DSO) covering more than 95% of France, Enedis is regulated by the French government and provides electricity to unregulated suppliers. Ultimately though, Enedis is responsible for connecting 35 million customers within France to their electricity. Continuity and quality are primary objectives and both have the opportunity to be better managed with analytics and data.
What and how are they accomplishing this?
NO outages is a top priority. Enedis uses data and analytics to help optimize the network which includes over 400-thousand generators and 1.3M kilometers of cables and lines. Large volume of IoT data comes in through smart meters and sensors on the network. Enedis collects consumption, environmental (think weather data), and consumer production data for internal and external initiatives. And Teradata’s Unified Data Architecture ™ is the analytical ecosystem used to execute and operationalize business actions involving the analysis of data. Externally, suppliers are able to see consumer usage, grid assets and use that information to determine their connection to the grid, pricing, and to have the ability to identify fraud. Internally, users maintain and optimize grid assets thereby increasing the efficiency of their €3.2B yearly investment into infrastructure.
“Our goal is really to predict because when I was speaking about €3.2B (Euros), if we can win two percent, three percent, or even four percent of this amount of money, it’s huge. It’s a game changer both for quality and economical efficiency.” – Christian Buchel, Deputy CEO & Chief Digital Officer
Developing predictive maintenance to prevent outages, Enedis places multiple data sources including 10 years of historical outage data into a Hadoop data lake.
An example use case is developing predictive maintenance on HV/MV transformers to prevent outages. Enedis places multiple data sources including 10 years of historical outage data into a Hadoop data lake, and then used Teradata Aster in a POC to understand patterns for failure; to ultimately improve the maintenance of these assets.
“We have put all the outage problems from the last decade. We put everything in a data lake and we brought in external non-structured data, temperature, and lot of other data we have from the environment. We brought in all the data available around this outage and mixed structured and non-structured data to develop the best algorithm to help us to be more efficient and to predict how we should perform maintenance; what kind of devices we should change and when? This kind of predictive maintenance has been developed in other industries, such as aircraft, but not yet for energy companies.” – Christian Buchel, Deputy CEO & Chief Digital Officer
A final use case with the Teradata Unified Data Architecture™ includes the ability to look at the reduction of non-technical losses, or fraud, thanks to smart meters. Enedis is able to create use cases representing different non-technical losses such as consumption with an inactive contract, metering dysfunctions, or presumptive fraud.
Changing the Culture
Putting analytics and data into the hands of employees (literally) has changed the culture of Enedis. Recently, they deployed more than 10,000 field tablets and smartphones to their employees and developed an internal app store. This immediate time to market with transparent and direct access to information has changed the culture.
“They can immediately access the problems they have when they are talking with a consumer or local authority. They can show the mapping of the grid. They can say, ‘Okay, we can connect here, here and here.’ The equipment, coupled with the mobile application is a huge game changer for the culture of the company because employees access the information immediately and can give answers to the local authority or consumers.” – Christian Buchel, Deputy CEO & Chief Digital Officer
With open access, Enedis is also able to give power to the end consumer to have more choice, save energy, and money; improving customer satisfaction.
“To empower the consumer, the consumer needs to have data. They need to view historical load curves of their consumption. We bring them this data so the consumer can say to their supplier, ‘This is not a good price because in the last month my consumption load curve was this, this and this……’ They are empowered by the fact that they know their consumption. Data transparency is a way to empower the consumer.” – Christian Buchel, Deputy CEO & Chief Digital Officer
Congratulations to Enedis for its leadership in the digitization of energy distribution not only in France, but paving the way for other DSO’s around the world.