Retail: How to drive growth with advanced analytics

October 19, 2017

Retailers are becoming increasingly data-driven and digitally savvy: for those who are yet to adopt advanced analytics, it’s not a case of ‘if’ but ‘when.’ Failing to do so results in difficult times ahead, purely because they won’t be able to leverage predictive customer insight for new opportunities and growth that analytics can yield. Organisations who… Read More »

What does real-time analytics for customer experience really mean?

October 18, 2017

If you ask a slew of companies if they have real-time analytics capabilities surrounding their customer experience, it’s possible that many of them would say yes. However, the odds they’re all using the same definition to get to this answer is slim. Let’s explore a few different scenarios where businesses may interpret their customer experience… Read More »

The Sentient Enterprise. Why Another Book on Analytics?

October 17, 2017

There are already so many books about big data on the market. That’s why, when management professor Mohan Sawhney and I decided to write The Sentient Enterprise, it wasn’t to fill more shelf space – it was to fill a void: We wrote our book for the same reason you’d create a road map for… Read More »

Can Big Data Help Reduce India’s Burden of Healthcare Costs?

October 16, 2017

India remains high on the list of medical tourists based on the high quality of healthcare available at comparatively lower costs when compared to the costs in more developed nations. In fact, medical tourism is growing at a compounded rate of over 20% y-o-y leading to a flourishing industry that is expected to touch US$… Read More »

The New Wave of Machine Learning

October 12, 2017

In the last few years, analytics has evolved significantly. We’ve moved from the adoption of big data technology that was all about Hadoop and Spark, to an increased focus on machine learning algorithms, deep learning and artificial intelligence (AI). In the last year alone, I’ve noted a renewed hype around machine learning, which together with the… Read More »

Survey: State of Artificial Intelligence for Enterprises

October 11, 2017

Artificial intelligence will have a profound impact on our lives and work. Soon it will be everywhere, from our homes to our cars to our offices. Many believe it will cause a massive displacement of jobs. Others argue that it will enhance our decision-making and make us smarter. But, what do business executives at some… Read More »

The Tree of Machine Learning Algorithms

October 10, 2017

The Tree of Machine Learning Algorithms is a simplified schema to rationalize the types of learning paradigms used by categories of algorithms. Just as a tree’s branches grow stronger and wider with an expansive network of roots, the machine learning tree is strengthened using a network of data. Data can be structured or unstructured, involve transactions… Read More »

Is that a bully in your sentence?

October 5, 2017

What if your computer knew what you were typing? What if it knew you were bullying someone online? Would you still type those words, aware that your computer knows you are being hurtful? Artificial intelligence is already being used around the world online. Gmail now uses an AI-based programme to suggest responses to emails. The… Read More »