Applying data and analytics to asset management enables utilities to move beyond reactive response to proactive maintenance and predictive management. Developing these capabilities allows utilities to identify and circumvent problems to capitalize on modernization efforts made in grid investments. Because reliability is a utility’s highest priority, insights that can help to maintain and sustain power Read More…
I live in an airplane. Not literally of course, actually my residence is in Amsterdam – the original one, not the one in New York. The reason I fly is to meet with retailers everywhere. (Why? Professionally, Teradata is a partner and provider of services to global retailers, and I consult with companies which are Read More…
Consumer centricity is the new “black” among consumer goods marketers. Knowing who buys your products when and where – the path to purchase – is rapidly becoming table stakes for marketers competing for scarce consumer attention and walletshare. It’s no easy task, considering the diversity of touchpoints and data-dependencies illustrated by Don Scheibenreif at Gartner’s Read More…
Fight on! As a USC alum, it’s odd that I cringe when other well-meaning Trojans shriek the school’s battle cry. But, last week, instead of hearing the bombast of a marching band in my head at the thought of ‘SC’s fight song, I was feelin’ a little more hip-hop. I had a kindred spirit in Read More…
In a recent web seminar, Christine Richards, Director of Knowledge Services at the Utility Analytics Institute shared three recommendations for utilities looking toward implementing customer analytics. Meter data is only one source. While Richards agreed that meter data is important, she also urged utilities to consider other data sources and systems that support customer operations Read More…
(Download a PDF version of this blog post) A 2010 study by Retail Systems Research (RSR) found that consumers who shop across channels were among a retailer’s most profitable. They could determine this because of data: customer transactions matched to their sources across physical stores and websites. This makes sense when you consider that a Read More…
Mastering the 3 V’s of today’s data – volume, velocity and variety – is critical. Utilities are dealing with an unprecedented surge of data —not just from smart meters, but also from syncophasors, transformers, substation sensors, social media, websites and computerized logs – an endless stream of data of all types, shapes and sizes. In Read More…
It’s that time of year! Nearly 100,000 of the industry’s best and brightest flock to Sin City for meetings, demos, and debauchery. It’s NAB! I’m a little wistful writing this from a cold, hard desk in Los Angeles, as pictures of productive-days-turned-long-raucous- nights start to flood into my Inbox. “Wish you were here!” they scream. Read More…
Consumer preference for healthier choices is driving reactionary change in the retail and consumer products industries. This was the theme at the seventh annual St. Joseph’s University Food Industry Summit held last week. Statistics showing decade-by-decade increases in body mass index within the U.S. were juxtaposed against moves by retailers and food companies to meet Read More…
Did you hear about eye-tracking technology for the Second Screen? Yeah. Me neither. But, apparently, Time Warner’s Media Lab – the company’s impressive research center and Ivory Tower – is using eye-tracking technology to determine how viewers use Second Screen apps in complement to actual TV Viewing. No, they won’t be sending 15 MM+ pairs Read More…
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