Tag Archives: data integration

Common Sense for the Intelligent Economy

June 2, 2014

  “Torture the data, and it will confess to anything.” – Ronald Coase, Economics, Nobel Prize Laureate Today’s connected world is creating an intelligent economy that not only runs on data but is producing data-driven innovation at a staggering pace.   All of this intelligence has fueled  confusion over what technology is best suited for organizations… Read More »

Enhancing Customer Experience

February 28, 2014

Digitally Extended Supply Chain Industry analysys have commented that data and analytics will be the foundation of the factories of the future providing unimaginable levels of resiliency, productivity and innovation in products and services to meet ever changing market demands. As technology advances, product functionality advances as well. This increase in product functionality results in… Read More »

Disparate Conclusions

December 16, 2013

I’m always amazed (frustrated?) at how often two or more groups can investigate a situation and walk away with very different conclusions, each substantiated by “facts”. One would think in this age of data and analytics it would be ever easier to have groups come to the same or, at least, similar conclusions because, in… Read More »

Leveraging Data for Value in Utility Operations

July 18, 2012

A large part of the business case for utilities using data analytics is to facilitate reductions in peak load in order to defer network upgrades and, ultimately, the construction of power plants necessary to expand generation capacity to meet demand. As important is delivering quantifiable improvement to operational reliability and efficiency. Optimization methods already used include… Read More »

Distribution Automation Meets Data Analytics

June 22, 2012

Data analytics can help utilities develop more effective distribution operations through better supporting automation and control systems. Although data analytics do not control real-time operations systems, they can support control systems based on the data collected from the new sensors being rolled out. For example, using information collected from distribution systems and sensors, analytics can… Read More »

Building a Blueprint for Electric Utility Data – Part 1

May 29, 2012

NOTE: This is a two part series exploring the opportunities presented by data integration in utilities and why a blueprint is needed to guide the utility’s vision during implementation. Why do utilities need data integration?Data is a source of value. In fact, it’s the precursor of knowledge. Data must be assimilated and analyzed in relation… Read More »

Customer Satisfaction Analytics Without Data Borders

February 11, 2010

“The key to customer retention is customer satisfaction.” – Phillip Kotler   I was reading the most recent Forrester review of customer satisfaction (subscription needed) . And I was thinking about just how hard it is to understand customer satisfaction the way we as marketers look at it today. The customer is typically so far… Read More »