Tag Archives: smart meters

The Role of Smart Meters in Distribution Planning for Asset Utilization

November 13, 2012

Smart meters are often thought about in terms of more accurate billing, outage detection via “last gasp” alerts, and as a knowledge source for marketing segmentation and customer service and support. But they also are proving to play a leading role in more accurate and predictive distribution planning and asset management. Consider the scenario of… Read More »

Use Smart Meter Data and Surveys to Increase Relevance for Energy Consumers

April 17, 2012

Utility consumers are definitely not alike; spanning the spectrum of age, orientation, needs and preferences. With utilities rolling out smart meter initiatives that support grid optimization, many consumers are still unaware of what it is, what it means, and why they should care. Recent research shows that 48% of consumers asked were unfamiliar with the… Read More »

Developing the Smart Grid Consumer Value Proposition

March 20, 2012

Consumers are most interested in self-focused benefits when considering how they engage with services and selecting which products they purchase. This focus does not change when the service is electricity. As customer service and marketing professionals for utility companies work to create engagement and modify consumption behaviors, they must apply their primary messaging to a… Read More »

Two Opposing Views on Smart Meter Data Analytics

February 29, 2012

Quite a dichotomy has emerged in the utilities industry over when to develop meter data analytics. As I spoke recently with attendees of the Utilities Analytics Institute’s 2012 Summit, two opposing views emerged.   On one hand, some utility companies have been extremely focused on their AMI and smart meter rollouts – some as a… Read More »

Smart Grids: The Challenges of Complexity and Data Volume

February 29, 2012

Essentially, the term “smart grid” refers to the digitizing of the electricity delivery system through the installation of devices that enable two-way communication and control. This improvement to a utility’s infrastructure is primarily focused on getting more data and being able to take more intelligent action.   This data will become the most important asset… Read More »

Analytics Make Smart Grids Smarter

February 29, 2012

The advent of smart grid and smart meter technology is changing the utility industry’s business model. As a result, utility companies face new requirements to provide advanced analytical and decision-making capabilities. The need to integrate data from many systems such as the Meter Data Management System, the Customer Information System (CIS), the Outage Management System… Read More »