Internet of Things – Lessons from an IoT prototype project

Monday August 22nd, 2016

The Internet of Things, commonly known as IoT, is spreading at a much faster rate than what I initially thought it would about a year ago. I have been curious to learn about what IoT is all about and encountered a large community of contributors and followers in the two dominant open source forums, Arduino and RaspberryPi. Both… Read More »

How Come NPS (Net Promoter Score) Data Doesn’t Rate Ben Affleck Movies?

Wednesday August 17th, 2016

Of all the customer-satisfaction metrics, Net Promoter Score (NPS) is the real McCoy. Probably because NPS influences a company’s bottom line. That’s the theory anyway. After all, asking a customer ‘How likely are you to recommend ‘XYZ’?’ right after they’ve bought the product, may not be rocket science. But it can be effective. As simple… Read More »

Can we defeat DDoS using analytics?

Monday August 15th, 2016

Distributed Denial of Service (DDoS) attacks have been in the news recently with one particular prominent incident garnering national attention in the past week. Whilst the jury is still out on the nature and cause of that alleged attack it should be remembered that DDoS attacks have been occurring for many years. In fact, you… Read More »

How Soon Is Now? What Real-Time Analytics Mean For Your Business

Wednesday August 10th, 2016

As customer attention spans get ever shorter, and marketplaces ever more crowded and competitive, real-time and near real-time systems are hot button issues for businesses. Unfortunately, the question of what actually constitutes “real-time” is rather more vexing than it first appears. When a merchandiser at a big box retailer talks about “real-time analytics”, for example,… Read More »

Streaming Analytics: A story of many tales

Tuesday August 9th, 2016

Streaming Analytics is a data processing paradigm which is gaining much traction lately, mainly because more and more data is available as events through web services and real-time sources rather than being collected and packaged in data batches. Over the past years, we have seen a number of projects which are tackling this problem. Some are stemming… Read More »

FinTech. The Only Game In Town? Rubbish.

Wednesday August 3rd, 2016

FinTech may, or may not, be the one-horse race the financial commentators are claiming. But it’s certainly where the smart money’s going. I mean, new startups are disrupting traditional financial working practices and driving a rapid global expansion. And a long line of banks are hoisting themselves onto the bandwagon as FinTech initiatives become an… Read More »

How to know your target (audience) better than they know themselves

Monday August 1st, 2016

An incredible amount of information about a person hides within the language they use, and surprisingly the way in which language is constructed can be significantly more insightful than the words themselves. Through over 20 years of research in social psychology, Jamie Pennebaker (University of Texas Professor and co-founder of new Teradata partner Receptiviti) discovered… Read More »

Creative Business Analytics — The New Black?

Wednesday July 27th, 2016

I know two things about Henry Ford. One, he was forever telling customers “Any colour as long as it’s black”. And two, when he wasn’t stipulating decor preferences, he was claiming that “If I had asked people what they wanted, they would have said faster horses”. Now, whether his opinions were prompted by an unequivocally… Read More »