Turbo Charge Enterprise Analytics with Big Data

Wednesday November 30th, 2016

We have been showing off the amazing art works drawn from numerous big data insight engagements we’ve had with Teradata, Aster and Hadoop clients. Most of these were new insights to answer business questions never before considered. While these engagements have demonstrated the power of insights from the new analytics enabled by big data, it continues… Read More »

Is your business ready to learn from the record-breakers?

Friday November 25th, 2016

In sport, as in business, there is the constant interplay between marginal gains and game-changing innovations. Take the 100m freestyle swim, records have been broken year on year, but every so often we see not just a record broken, we see an outstanding accomplishment like Albert Vande Weghe in 1934. In one stroke he changed… Read More »

Service Recovery that Deepens Relationship & Brand Loyalty

Wednesday November 23rd, 2016

Optimising customer’s revenue contribution depends heavily on a company’s ability to deepen and effectively maintain loyalty along with emotional attachment to its brand. There has been plenty of rhetoric around Customer Experience Management as the strategy to achieve this competitive edge. Yet the fact remains that the vast majority of such initiatives either concentrate solely… Read More »

Managed Cloud – Offering Real Business Benefits for Organisations Globally

Friday November 18th, 2016

Managed Cloud – Offering Real Business Benefits for Organisations Globally Cloud is rapidly becoming the standard way of doing business and organisations globally are utilising it as a tool for innovation and business transformation. Those who successfully use the cloud to achieve growth will have a mature, strategic view of how best to implement and… Read More »

Leveraging all Data in a Government/Client Engagement

Tuesday November 15th, 2016

With the push to make Government services more digital, I often walk past a Medicare shopfront to gaze in. Not to spy on anyone in particular but rather to understand the types of people in there waiting to engage at a personal level with the government. I’ve often seen men in suits mixing in with… Read More »

What Buffy the Vampire Slayer tells us about a Trump presidency and Brexit

Wednesday November 9th, 2016

Big data is not a substitute for research (plus how Brexit and Trump’s victory were predicted by Buffy the Vampire Slayer) In a world where the amount of data still grows exponentially and its analysis becomes ever more sophisticated, 2016 has seen two shocking elections results that pretty much no one including the winning party… Read More »

Much hADOop About No Analytics

Wednesday November 2nd, 2016

In the last few years, countless reports have been published around the many “big data” opportunities. Reports that dangle the carrot of huge economic benefits that can potentially be reaped by organisations from the explosion of data in the internet. Further, technology leaders such as Google, Facebook and eBay have shown how internal data assets… Read More »

The value of predictive models

Monday October 31st, 2016

How to correctly apply a predictive model Today, we are sitting on tons of data and with every new day comes even more data to add to this already exhaustive pile. This data contains lots of information which is immensely valuable not only for organisations, but also for the general public. A commonly used method… Read More »

IoT will accelerate industry convergence and structural disruption

Tuesday October 25th, 2016

Convergence of T, IT, IT&T to IoT When I first started working in the Telecom industry over 30 years ago, the telecommunication (T) and information technologies (IT), functions, systems were completely distinct and different with their own individual disciplines. Over a period of time they changed progressively to become IT&T. Today, the telecom industry is… Read More »

Advanced Analytics in Audit

Wednesday October 19th, 2016

I am fortunate enough to be on a voyage of discovery in the world of analytics courtesy of Teradata. When I joined Teradata nearly 18 months ago I had a good grasp of how analytics were used in IT audit and had used these regularly in engagements. I was even fortunate enough to have a… Read More »