Unique Paths to Understanding Customer Journeys

Tuesday December 13th, 2016

When it comes time to write my quarterly blog, I reflect back upon the focus of my work and interactions with our customers. Usually this leads to a new lens for which to discuss the potential for data and analytics to help organisations achieve business outcomes. What is interesting to me is to realise that… Read More »

Getting personal – how retailers must use data to make campaigns work

Thursday December 8th, 2016

E-commerce hands retailers bags of important data about customers, but there is always the nagging question about whether they are making the best use of it. We are not just talking about segmenting customers according to their age, gender and clothing size for marketing purposes, which is now pretty commonplace. No, retailers can really boost… Read More »

Is your DbFit?

Wednesday December 7th, 2016

In my previous blog I talked about modular design enabling continuous integration and automated testing through to delivery. Many customers I have worked with find the immediate challenge is how to do the testing, especially as it applies to a data warehouse or lake. In this blog I will look at how to setup simple,… Read More »

Banks are now part of the Internet of Things (IoT) and need the right tools to excel

Monday December 5th, 2016

In retail banking, as in other sectors, new types of data are emerging as banks shift shape to meet changes in consumer demand, head off threats from Fintech insurgents and adapt to the arrival of new payment mechanisms such as Apple Pay. Indeed, banks, have already entered the Internet of Things (IoT), as mobile devices… Read More »

Is your business ready to learn from the record-breakers?

Friday November 25th, 2016

In sport, as in business, there is the constant interplay between marginal gains and game-changing innovations. Take the 100m freestyle swim, records have been broken year on year, but every so often we see not just a record broken, we see an outstanding accomplishment like Albert Vande Weghe in 1934. In one stroke he changed… Read More »

Managed Cloud – Offering Real Business Benefits for Organisations Globally

Friday November 18th, 2016

Managed Cloud – Offering Real Business Benefits for Organisations Globally Cloud is rapidly becoming the standard way of doing business and organisations globally are utilising it as a tool for innovation and business transformation. Those who successfully use the cloud to achieve growth will have a mature, strategic view of how best to implement and… Read More »

Leveraging all Data in a Government/Client Engagement

Tuesday November 15th, 2016

With the push to make Government services more digital, I often walk past a Medicare shopfront to gaze in. Not to spy on anyone in particular but rather to understand the types of people in there waiting to engage at a personal level with the government. I’ve often seen men in suits mixing in with… Read More »

What Buffy the Vampire Slayer tells us about a Trump presidency and Brexit

Wednesday November 9th, 2016

Big data is not a substitute for research (plus how Brexit and Trump’s victory were predicted by Buffy the Vampire Slayer) In a world where the amount of data still grows exponentially and its analysis becomes ever more sophisticated, 2016 has seen two shocking elections results that pretty much no one including the winning party… Read More »

Much hADOop About No Analytics

Wednesday November 2nd, 2016

In the last few years, countless reports have been published around the many “big data” opportunities. Reports that dangle the carrot of huge economic benefits that can potentially be reaped by organisations from the explosion of data in the internet. Further, technology leaders such as Google, Facebook and eBay have shown how internal data assets… Read More »

The value of predictive models

Monday October 31st, 2016

How to correctly apply a predictive model Today, we are sitting on tons of data and with every new day comes even more data to add to this already exhaustive pile. This data contains lots of information which is immensely valuable not only for organisations, but also for the general public. A commonly used method… Read More »