Tag Archives: utilities

Pooling data and analytics to power greater efficiency in water utilities

Monday December 19th, 2016

Although water and power utilities face very similar pressures, they have tackled them with very different levels of success. Both sets of utilities face a common battle to reduce network operating costs, beat off increased competition and meet the increasingly complicated requirements of the regulators. Yet it is the power sector organisations that so far… Read More »

Hadoop, utilities and that pesky bandwagon

Wednesday October 12th, 2016

A colleague of mine recently asked for help in a workshop with a major global utility customer. As part of his preamble, he described the utility as being in the “trough of disillusionment” phase with their Hadoop implementation. I wasn’t surprised. Now let’s be clear: this isn’t a Hadoop-bashing blog. Teradata has great relationships with… Read More »

Does My Asset look Big Data in This?

Wednesday May 20th, 2015

I am often asked for my point of view on trends in the global Utilities analytics market. My headline response this year is that I have seen a marked increase in interest and investment by network companies in particular looking to operate, maintain and monetise assets more effectively. Globally, many wires businesses are officially and… Read More »

Why Can’t Power Engineers and Data Science Just Get Along?

Thursday November 6th, 2014

Having spent much of the summer looking at the ‘fluffier’ customer side of Utilities, I have recently focused more on the ‘hard stuff’, in distribution and generation (although they too need, and indeed are starting to do ‘fluffy stuff’ with analytics… but that is a whole new blog). I understand these parts of a utility… Read More »

Customer Experience Golf – Why Utilities Shot over Par.

Wednesday August 27th, 2014

I have recently attended numerous customer experience events, speaking with a variety of utilities people with a vested interest in this area. My observations include: –   Utilities are not good at customer experience, but do understand this by virtue of the fact we are bottom of most league tables that compare us with other industries. –   Our… Read More »