Every organization has gatekeepers—people tasked with providing or denying access to people and assets. Database administrators (DBAs) have traditionally served that role in handling user requests for vital business and system data. The drawback is that these duties eat up a lot of time, as do other job actions such as troubleshooting and status updates.
A portal-based system-management solution, called Teradata Viewpoint, eases these burdens. Steve Ratay, Teradata Viewpoint chief architect, says it provides business and technical users with self-service access to data through a Web browser—DBAs can access performance data from virtually anywhere, while users can view the data warehouse using Web applications or portlets. Find out more about how it works and the variety of benefits it brings by reading the Teradata Magazine Q&A with Ratay.